Privacy Policy

Controller/Company

ENOVAS, Na zelenici 9, 3000 Celje, Slovenia
Email: info@enovas.pro · Tel: +386 51 672 005
Website: https://enovas.pro

What we collect

  • Account & checkout data: name, email, phone, billing/shipping address, order details.

  • Payment data: processed by our payment providers (we do not see full card numbers).

  • Support messages & forms: content you send us.

  • Technical data: IP address, device/browser info, cookies (see below).

Why we use your data (legal bases)

  • To fulfill your order & provide support (contract).

  • To send service emails like order and shipping updates (contract).

  • To prevent fraud, secure our services, and keep records (legitimate interest & legal obligation).

  • Marketing emails only with your consent (you can unsubscribe anytime).

Cookies & analytics

We use essential cookies for the cart, checkout, and login.
With your consent, we may use analytics and marketing cookies. You can change preferences in your browser; essential cookies cannot be disabled for the shop to work.

Who receives your data

Only what’s necessary is shared with:

  • Payment processors (e.g., Stripe/PayPal).

  • Shipping & logistics partners (for delivery).

  • Hosting, security & CDN providers (e.g., our web host and Cloudflare).
    All process data under contracts and only for stated purposes.

Transfers outside the EU/EEA

If partners are outside the EU/EEA, we rely on GDPR safeguards (e.g., Standard Contractual Clauses).

How long do we keep data

  • Orders & invoices: as required by law (usually up to 5 years).

  • Accounts: while your account is active.

  • Support/marketing data: until your request is completed or you withdraw consent.

Your rights (GDPR)

You may access, correct, delete, restrict, or object to processing, and withdraw consent at any time. You also have the right to data portability and to complain to your data protection authority.
To exercise rights: email info@enovas.pro.

Security

We use technical and organizational measures (encryption in transit, access controls). No method is 100% secure.

Children

Our services are not intended for children under 16.

Changes

We may update this notice; the new version will be posted here with a new “Last updated” date.

Last updated: 2025-10-10